Shipping Policy

At Nutrichai, we are committed to delivering our authentic Assam tea to your doorstep quickly, safely, and affordably.

1. Shipping Locations

We currently ship across India. International shipping is not available at this time.

2. Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next working day.

3. Delivery Time

Estimated delivery: 3–7 business days depending on your location.
Remote or rural areas may take slightly longer.

4. Shipping Costs

Shipping charges are calculated based on:

Destination: Where the order is being shipped.
Weight & Dimensions: Of the products in your cart.
Shipping Method: Standard or expedited.

Shipping costs are clearly displayed at checkout before order confirmation. We may offer free shipping on qualifying orders—please check our website for current offers.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email to monitor delivery status in real-time.

6. Delays

Delivery may be delayed due to unforeseen circumstances such as weather, courier delays, or natural events. We appreciate your patience in such cases.

7. Packaging

Our tea is packed with care in secure, eco-friendly, and tamper-proof packaging to ensure freshness and safety during transit.

8. Wrong Address Disclaimer

Please ensure that your shipping address is accurate. Nutrichai is not responsible for delays or losses caused due to incorrect or incomplete addresses.

9. Contact Us

For questions or issues regarding shipping:

📧 Email: support@nutrichai.in
📞 Phone: 08069640151

📍 Address: Olenza Naturals Pvt. Ltd., 10 Kalibari Road, Sivasagar, Assam – 785640